Help & FAQ
Fair questions
Straight answers on ordering, the products and stockists.
Ordering
Shipping and returns
How much is shipping?
Regular post with Australia Post is $10 anywhere in Australia, and free on orders over $100. Express Post is $20. International orders are $30.
Can I return something?
Unopened products can come back within 30 days for a change of mind. Your consumer guarantees under Australian Consumer Law always apply. Returns policy
Do you ship Australia-wide?
Yes, with Australia Post. Choose regular post or Express Post at checkout. We ship overseas too, for $30.
The products
What's in them
Where are OGA products made?
In Australia, under OGA's own quality control from ingredient sourcing through to the finished product.
Are your products tested?
Yes. They go through quality control to meet Australian manufacturing standards.
Can I take OGA products on a plane?
Almost all of them, in carry-on. The exception is the 110 g toothpaste, which is over the 100 mL limit on international flights. Macadamias going overseas depend on the food rules where you land.
Stockists
Buying and stocking OGA
Do you offer wholesale or distribution?
Yes. OGA supplies pharmacies, retailers and distributors across Australia. Head to Partnerships or get in touch.
Where can I buy OGA products?
Here, and from retail partners including Australia Zoo, Taronga Zoo, Sydney Zoo, WHSmith and Australia the Gift.
